Educate yourself and your company on the industry standards, keep up to date on the latest news and learn about new and exciting products. Our resources page is here to help you make the right choices for your business.
Industry Links
ANSI - AMERICAN NATIONAL STANDARDS INSTITUTE
ANSI oversees the creation, promulgation and use of thousands of norms and guidelines that directly impact businesses in nearly every sector. ANSI is also actively engaged in accreditation - assessing the competence of organizations determining conformance to standards.
Protecting people, property and the environment and are at the forefront of safety engineering, design, standards development, management and education in virtually every industry, governmental agency, labor and in institutions of higher education.
ASTM Standards means the standard consumer safety performance specifications for infant bedding and related accessories set by the American Society for Testing and Materials.
The National Fire Protection Association (NFPA) is a global nonprofit organization, established in 1896, devoted to eliminating death, injury, property and economic loss due to fire, electrical and related hazards.
Your Customer Code is your Customer ID number. If you do not know your Customer Code, please call or email us and we will provide it for you. If you are not currently a Hi Vis Kings customer, you will have to register as a New Customer.
Why do I have to register to order on the website?
By registering, we are able to offer you many useful services and functionality. This includes the ability to view your account information, track orders, and many more useful features. Additionally, when you register, you will receive special discounts which will be applied to your online account. This ensures you receive the best prices we have to offer!
How long will it take to process my registration?
Registration is normally processed within 1-4 hours. You will receive an email confirmation when your registration has been processed. You can then log in to use your account. If you require immediate assistance, please Contact Us.
While we are constantly adding products to our website, our online store is not a complete listing of our product offerings. If you are unable to locate items, please Contact Us , and we will help you find what you need for your application.
What if I don't know what products are right for my application?
If you are not sure what product will work best for your specific needs, please Contact Us. Our friendly, well trained staff will gladly help you pick out the products that are most suitable for your application. If your needs are highly technical, we will be happy to get you in touch with industry experts that can help you with specific solutions.
Can I sample a product before I buy it?
Free samples are not available on many of our products. If the cost of a product prohibits a sample, we may request that you enter a trial order. If you are not happy or satisfied with the product, you can return it for a full refund. Please Contact Us to request a sample.
What if I forgot my password to login?
If you forget your password, simply click the " forgot your password" link on our login page. Our website will walk you through the process to change your password. If you encounter any issues, please Contact Us and we will assist you in resetting your password.
Do you have any minimums?
We make it easy to order with no minimums on most items. If your item is a special order, all we ask is that you take the manufacturer's smallest standard pack.
How long will it take for my order to arrive?
If in stock, virtually all orders placed before 3 PM (EST) will ship the same day. Our warehouse staff will determine the most efficient way to ship your order: UPS, FedEx, or common carrier. Transit times are typically between one and five business days from the order ship date. Most products come from our warehouse in Auburn, MA. However, transit time for items that ship directly from the manufacturer will vary.
If you require expedited shipping, ask! We can arrange to ship your order via next-day or second-day air. Additionally, orders may be picked up at our warehouse.
What forms of payment do you accept?
Hi Vis Kings accepts the following forms of payment:
• American Express
• Discover
• MasterCard
• Visa
• Google Pay
• PayPal
• Apple Pay
Subject to the terms and limitations of this paragraph, Hi Vis Kings will provide a return authorization for all non-customized stock items that have not been opened by the customer or damaged in transit, provided the customer requests a return authorization within sixty (60) days of the purchase date. Hi, Vis Kings reserves the right to charge a restocking fee for the return of certain merchandise. Products that are special orders or any product that has any custom imprinting are not returnable. Please contact our Customer Service Department at [email protected] to obtain a return authorization. Please click RMA Request Form to being your return.
